Very insightful article.

I must say, though, that I do not agree with the premise that IT has to be that involved in solving "business pains".

Modern business intelligence applications, especially the ones aimed for SMBs that do not have such an IT force, allow establishing an effective BI practice over your existing data, without having everything revolve around creating and maintaining data warehouses.

Thanks
Moses
http://www.sisense.com
Business Intelligence for Everybody.