New visualization layer to display ROI metrics and performance monitoring
Piscataway, NJ – March 22, 2010 - InetSoft Technology (www.inetsoft.com), an innovator in dashboard, reporting and mashup solutions, today announced generationE, a provider of IT operations solutions, has selected InetSoft’s dashboard reporting software, Style Scope, to provide the dashboard and visualization layer for generationE TECHNOLOGIES’s IT operations automation application, Resolve Runbook Automation (RBA).
Resolve RBA is an innovative wiki-based runbook automation system that helps capture and automate best practices for IT operations. Out-of-the-box, the application can automate as much as 85% of an organization’s IT operations processes, with the remainder supported by customization capabilities. The application’s business benefits are improved operating expense efficiencies due to reductions in time spent by expensive subject matter experts manually performing routine IT administration or troubleshooting tasks, and from lower training time for new IT operations staff.
InetSoft’s dashboard reporting software will add a new visualization layer to the application for monitoring the recent and historical performance of automated processes, saving users the effort of charting and analyzing log data in external reporting systems. Style Scope’s built-in drill-through functions will permit users to click directly from an alert displayed on a monitoring dashboard into Resolve’s root cause analysis function, which will speed up resolution times and increase system uptime. A valuable, new executive dashboard will keep track of the times newly automated processes have run, and based on manpower cost savings, generate a running return on investment (ROI) for the Resolve RBA application.
“Resolve is the answer to controlling spiraling business operating costs resulting from managing technology infrastructure, and adding InetSoft’s polished, Flash-based dashboard visualization technology will be a welcome addition for both the operations users of Resolve as well as for the managers who made the investment decision to acquire it,” commented Christian Mack, EVP, General Manager at generationE TECHNOLOGIES. “Other aspects that made InetSoft stand out from the many options we evaluated were the ease of integration with our application and the level of support their team offered early in the proof-of-concept stage.”
To view a Flash demo of InetSoft’s business intelligence software application with its advanced dashboarding capabilities, and to download a free evaluation copy, please visit www.inetsoft.com.
About generationE TECHNOLOGIES
generationE Technologies provides IT consulting services for end-to-end infrastructure management for both growing and mature companies. generationE’s IT services and offerings include assessments, architecture design, process optimization, technology integration and post-implementation services such as 24x7 support and training. Partnered with software leaders in the IT operations space, generationE offers premier technology solutions, knowledge in industry standards such as ITIL, and thought leadership in strategies such as Business Service Management. With a commitment to client service, generationE is focused on aligning IT to business in a way that is meaningful to the specific needs of a business and its goals. Visit http://www.generationetech.com/ for more information.
Since 1996 InetSoft has been delivering easy, agile, and robust business intelligence software that makes it possible for organizations and solution providers of all sizes to deploy or embed full-featured business intelligence solutions. Application highlights include visually-compelling and interactive dashboards that ensure greater end-user adoption plus pixel-perfect report generation, scheduling, and bursting. InetSoft’s patent pending Data Block™ technology enables productive reuse of queries and a unique capability for end-user defined data mashup. This capability combined with efficient information access enabled by InetSoft’s visual analysis technologies allows maximum self-service that benefits the average business user, the IT administrator, and the developer. InetSoft solutions have been deployed at over 3,000 organizations worldwide, including 25% of Fortune 500 companies, spanning all types of industries.