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MicroStrategy BI Platform PIMS Is Designated as New Industry Standard by the TSA
System Identified Efficiencies Resulting in Estimated Cost Savings of More Than $100 Million

by Wende Cover, Director of Strategic Marketing, www.microstrategy.comWednesday, July 23, 2008

McLean, Va., July 23, 2008 – MicroStrategy® Incorporated (Nasdaq: MSTR), a leading worldwide provider of business intelligence software, today announced that the Transportation Security Administration (TSA) has designated the MicroStrategy-based Performance Information Management System (PIMS) as its aviation operations standard. This distinction allows TSA to leverage best practice performance standards using PIMS. PIMS is the TSA business intelligence system used to analyze and disseminate information about threat reduction programs to counter potential threats to people, cargo, and commerce across the TSA.

Leveraging MicroStrategy’s Business Intelligence Platform™, PIMS collects, analyzes, and reports passenger and baggage screening data and provides operational performance metrics, such as wait times at selected airports and screening equipment utilization. PIMS is also used to analyze payroll data, TSA staff utilization, and passenger complaints and compliments.

TSA uses PIMS to run over 1,000,000 reports per year across its user base of 12,000 employees. TSA headquarters and field executive employees use PIMS to streamline operations as well as validate security trends, uncover potential threats, and promptly resolve issues.

PIMS is the source of the Management Objectives Report (MOR) scorecard, and is used by executives within TSA to monitor performance and adherence to goals for every airport in the nation. The inception and implementation of this scorecard has identified efficiencies that resulted in an estimated savings/cost avoidance of $100 million for TSA in FY07/FY08.

“PIMS is an exciting business intelligence application that has had a far-reaching impact on the nation’s security,” said MicroStrategy’s COO Sanju Bansal. “We are extremely proud that our business intelligence platform is helping TSA personnel to streamline the management of agency performance. With access to reliable and timely information, PIMS users have enhanced visibility into operations to help them make fact-based decisions driven by data.”

About MicroStrategy

Founded in 1989, MicroStrategy is a global leader in business intelligence (BI) technology. MicroStrategy provides integrated reporting, analysis, and monitoring software that helps leading organizations worldwide make better business decisions every day. Companies choose MicroStrategy for its advanced technical capabilities, sophisticated analytics, and superior data and user scalability. More information about MicroStrategy (Nasdaq: MSTR) is available at www.microstrategy.com.

Contact
Wende Cover
MicroStrategy, Incorporated
1-703-770-1646
wcover@microstrategy.com

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