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myDIALS Integrates Business Intelligence Application With Netsuite’s Cloud Computing Platform

Tuesday, September 22, 2009

Integration Brings Continuous Improvement to Business Processes in Industries Ranging from Manufacturing to Oil and Gas, Government, and Healthcare

Lafayette, Colo. (September 22, 2009) – myDIALS, a leading vendor of operational performance optimization solutions, today announced the integration of myDIALS 3.0 with the NetSuite cloud computing platform. myDIALS’ Software as a Service (SaaS)-based business intelligence dashboards enable operational users to consistently monitor, analyze and act on data from any operational or business data source  in order to optimize business processes.  Built using NetSuite’s SuiteCloud development platform, the combined solution helps companies gain maximum efficiency for their business processes supported in NetSuite’s CRM, Accounting/ERP and Ecommerce applications.

“By delivering timely, relevant information and analysis suitable for all employees, myDIALS helps users to improve performance of critical business processes,” says Wayne Morris, myDIALS CEO.  “For example, myDIALS lets users drill into Key Performance Drivers (KPDs), as well as the more typical Key Performance Indicators (KPIs), to determine the root cause of the problem.  With the combined myDIALS and NetSuite solution, customers can now reap the benefits of an integrated SaaS delivery model.”

With myDIALS’ highly visual, interactive dashboards and “every person analytics” tools, employees can constantly monitor performance, identify and characterize performance problems, make rapid decisions and take corrective action to fix issues. This includes a drilldown tree consistent with each user’s role to show where the user is in the analytics process, as well as intuitive display of metrics as bar charts and other graphics, rather than cumbersome spreadsheets of statistics.

Working with NetSuite

The myDIALS solution complements and extends NetSuite’s role-based analytics dashboard, automatically synchronizing process performance metrics from NetSuite transactional data with myDIALS’ process optimization tools.

myDIALS takes advantage of the user’s process knowledge and direct experience, resulting in process improvement aligned with real process needs, rather than individual actions carried out in isolation. This level of continuous process improvement enhances business efficiency and helps maximize productivity throughout the organization.

“The combination of myDIALS’ intuitive, interactive visualization and NetSuite’s rich transactional data empowers users – the people who know best how their processes should run – to positively impact their companies’ overall business and operational performance,” said Guido Haarmans, NetSuite’s Vice President for Developer Programs. “Empowering all levels of users with the ability to optimize their own processes pays significant dividends to the business.”

Visit www.suiteapp.com for more information on the integrated solution.

About SuiteCloud

NetSuite’s SuiteCloud is a comprehensive offering of on-demand products, development tools and services designed to help customers and commercial software developers take advantage of the significant economic benefits of Cloud computing.  Based on NetSuite, the world’s most widely used Software as a Service business application suite, SuiteCloud enables customers to run their core business operations in the Cloud, and software developers to target new markets quickly with newly-created mission-critical applications built on top of mature and proven business processes.  The complete SuiteCloud offering includes NetSuite’s multi-tenant, always-on SaaS infrastructure; the NetSuite Business Suite of applications (Accounting/ERP, CRM, Ecommerce); the NS-BOS Development Platform; the SuiteCloud Developer Network (SDN), a comprehensive developer program for Independent Software Vendors (ISVs); and SuiteApp.com, a single-source online marketplace where customers can find applications to meet specific business process or industry-specific needs.  For more information on SuiteCloud, please visit http://www.netsuite.com/developers.

About myDIALS

myDIALS is pioneering a new industry standard in Operational Performance Optimization with a Software as a Service (SaaS)-based solution that offers unparalleled usability and delivers timely, actionable metrics, contextual information, guided diagnosis and “every person analytics” directly to all employees. myDIALS extracts right-time metrics and calculates Key Performance Indicators (KPIs) and associated Key Performance Drivers (KPDs) across all business roles, processes and value streams. With myDIALS, customers can maximize the value of their existing environment to quickly resolve issues and optimize operational performance on an ongoing basis. myDIALS is based in Lafayette, Colo. Visit www.mydials.com for more information.

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NetSuite, the NetSuite logo, SuiteBundler, SuiteCloud, Suitelets and SuiteScript are service-marks or trademarks of NetSuite Inc.

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