Global Leader in Data Warehouse and Analytic Appliances Recognized for Customer Service Excellence
Marlborough, Mass. — April 14, 2009 — Netezza Corporation (NYSE: NZ), the global leader in data warehouse and analytic appliances, today announced it is a recipient of the NorthFace ScoreBoard AwardSM from Omega Management Group Corp. Omega established The NorthFace ScoreBoard Award program in 2000, the first program in the service industry to recognize organizations who not only offer exemplary service to their customers, but who center their very existence on a deep commitment to consistently exceeding customer expectations.
Award recipients qualify by having measured their customer satisfaction levels throughout the calendar year in such categories as technical support, field service, sales process, account management and training. The award recipients are those who, based on survey responses from their own end users, achieved a 4.0 or above out of a possible 5.0 score in the categories measured.
With more than 200 customers in the Americas, Europe and the Asia-Pacific region, Netezza is the global leader in data warehouse appliances that integrate database, server and storage in a purpose-built unit. The Netezza system enables organizations to analyze terabytes of data in seconds or minutes, rather than hours. Organizations use this information to make the most informed decisions possible in regards to inventory, sales, marketing and finance. With a fast and streamlined system deployment process, Netezza customers are able to realize faster time to value for their business critical data warehousing initiatives.
“We are a company that truly believes in investing time in our customers, working to understand their needs and helping them realize the value of their data,” said Tricia Cotter, vice president, Worldwide Customer Support & Manufacturing for Netezza. “With a customer list as distinguished as ours, it is imperative that we continue to spearhead innovation in products and services throughout Netezza and implement initiatives to enhance our already strong global customer support network. We are honored to be recognized by Omega Corporation for our commitment to excellence in customer service.”
Omega will formally present the award during ceremonies on April 16 as part of its SCORE Conference 2009, being held at the Seaport World Trade Center in Boston. For more information, visit http://www.omegascoreboard.com/score_2009.shtml.
About Netezza Corporation (NYSE: NZ)
Netezza (NYSE: NZ) is the global leader in data warehouse and analytic appliances that dramatically simplify high-performance analytics for business users across the extended enterprise, delivering significant competitive and operational advantage in today’s information-intensive marketplaces. The Netezza Performance Server® (NPS®) family of appliances brings appliance simplicity to a broad range of complex data warehouse and analytic challenges. Customers who have realized the benefits of Netezza appliances include Ahold, Amazon.com, CNET Networks, Debenhams, Department of Veterans Affairs, Epsilon, iBasis, Nationwide, Neiman Marcus, Orange UK, Premier, Inc., Ross Stores, Ryder System, Inc., The Carphone Warehouse and Virgin Media. Based in Marlborough, Mass., Netezza has offices in Washington, DC, the United Kingdom and the Asia Pacific region. For more information about Netezza, please visit www.netezza.com.
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Netezza, Netezza Performance Server and NPS are trademarks of Netezza Corporation. Other names may be trademarks of their respective owners.