Within the last few years, business intelligence has changed significantly. In the past, organizations required a strong data warehousing infrastructure with resources to develop and maintain data models, create OLAP cubes, and deliver reports. Aside from analysts who possessed the skills to use multi-dimensional analytical tools, employees could consume reports or use adhoc prompts to get more customized information. Broad consumption remained possible with end user interactivity being limited. In essence, despite the large investments required to deploy BI, the number of employees actually benefiting from business intelligence remained few. Consequently, the cost benefit analysis always remained the same – BI might be essential but its benefits were limited. Overall, the resources required to maintain, to develop, and to support the BI infrastructure were expansive, with few people able to interact with the solution.
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