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ACT! by Sage 2010 Contact and Customer Manager Integrates Social Networking Tools

Tuesday, September 1, 2009
Sage North America, which provides business management software and services to more than 2.9 million small and midsize businesses in Canada and the United States, today announced the new ACT! by Sage 2010 contact and customer manager. New features include integration with social media tools such as Facebook, Twitter™, LinkedIn® and Plaxo, compatibility with a subscription-based ACT! E-marketing service, and fully customizable opportunities to support various sales models. ACT! 2010 also debuts a new look and user navigation that achieves up to 35 percent higher productivity than competing products according to a Keystroke Level Modeling study conducted by Measuring Usability, LLC and Sage. A social media news release including video demoettes is available at http://pitch.pe/24023.

"Social media can augment contact management and CRM systems with valuable information to help marketers create more thorough customer profiles," explains Sheryl Kingstone, director of enterprise research, Yankee Group. "Tools like ACT! are advancing integration of social media into the sales cycle so users can develop more meaningful and profitable customer relationships."

Article sourced from www.marketwire.com, click here to read full story.

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