A recently implemented business intelligence project at Toyota Motors challenges a growing perception that IT organizations are no longer able to keep up with the BI demands of their business units.
The new Product Quality Analytics system is being used by Toyota's Technical Information & Diagnostics Group and was built largely in response to the crisis stemming from a massive product recall last year.
The system provides a common view of six years' worth of product and quality data from multiple internal systems across the company.
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