With the economy still struggling and millions of Americans looking for jobs, a new ebook from a provider of managed call center analytics and advisory services, Customer Relationship Metrics, has identified a growing skill gap in the U.S. workforce that presents a major opportunity for job seekers. In an increasingly data-driven business world, more and more companies are recognizing the importance of business intelligence. But the key to business intelligence is properly trained managers and analysts who can take data, break it down and transform it into actionable plans for businesses, the book explains.
Read the shortage of business intelligence professionals here. Sourced by Channel Insider
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