Real-time Application Performance Management solutions enable SaaS firms to view the end-user experience and overcome the challenges of delivering a high quality online experience, fast performance and error-free operation.
Adoption of Software-as-a-Service (SaaS), which delivers critical business applications over the Internet, is skyrocketing. IDC predicts that SaaS will grow at a 25 percent compound annual rate through 2014. Economic and operational factors are driving this popularity. The SaaS pay-as-you-go business model means low up-front costs. SaaS firms offload hardware management, maintenance, security and upgrade tasks, reducing the workload within customers’ IT departments. At the same time, SaaS solutions promise a high-quality user experience, excellent performance and error-free operation.
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