George Eliot Hospital NHS Trust has deployed Ardentia’s Activity Flow Analytics (AFA) solution to gain full visibility of patient referral patterns from local practices, improve business reporting and enable more effective management.
The Trust provides medical, surgical and maternity care to a population of approximately 250,000 people in Nuneaton, Bedworth and the surrounding areas. Now implemented, Ardentia’s AFA solution will play a key role in helping the Trust retain its market share and offers managers a more effective method for evaluating referral data to support robust business planning.
The solution provides data from any supplier or provider, showing where patients have been referred from and to which hospital or clinic the referral has been made. AFA also highlights any gaps in healthcare provision to indicate where improvements can be made to optimise referral flows. Ardentia’s system has replaced the Trust’s previous solution, which was felt not to be robust enough for its future needs.
Heather Norgrove, Commercial Director at George Eliot Hospital NHS Trust said: “It is very important for us to be able to retain our market share, and if we are failing to do this we like to react quickly to make the necessary changes. Ardentia’s AFA allows us to accurately track and assess our referral patterns and perform quick analysis to confirm our market position, which reveals where improvements can be made. We chose AFA for its in-depth reporting capabilities, flexibility and competitive pricing against alternative solutions.”
Ardentia’s AFA is a fully-hosted service that requires no implementation. The solution has an intuitive, browser-based GUI that visualises and geographically maps referral volumes, and enables clinicians and managers to drill down into referral data by speciality, HRG, location, patient age and gender, and time period. This helps in understanding referral flows and case mixes in detail, and supports analysis of how these patterns change over time.
The solution helps healthcare providers discover where local GP practices are referring specific acute care cases and why, enabling them to develop services more strategically and maximise income.
For more details on Ardentia’s Activity Flow Analytics solution, visit: