By using business intelligence (BI) solutions from SAP AG (NYSE: SAP), EMA will continue to pinpoint the movement of swine flu and alert federal organizations such as the Centers for Disease Control and Prevention (CDC) as well as 21 different emergency medical departments to patterns of outbreak. In turn, hospitals will be able to staff according to swine flu trends and accommodate upticks in patient visits.
EMA - which provides emergency services to hospitals and health systems in New Jersey, New York and Pennsylvania - originally selected data-visualization dashboards provided by Xcelsius® software to monitor key performance indicators (KPIs) related to its patients. During the swine flu outbreak in April 2009, the organization saw the potential for tracking influenza infection patterns among its emergency rooms, honing in on information such as the number of visits for the month versus past months; patient-walkout percentages; time of walk-in compared to time of admittance; and how long it took to treat and release or treat and admit a patient. Physicians, who are administrative directors in EMA's network of contracted emergency departments, had online access to this information in real time with reporting and analysis software from the SAP® BusinessObjects™ portfolio, and used the data to respond quickly to changing public health conditions.
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