E.ON U.S., subsidiary of E.ON AG, the world's largest investor-owned energy services provider, has successfully implemented several utilities-focused software solutions from SAP AG (NYSE: SAP). The go-live, completed on April 1, 2009, is a key step in the energy provider's shift toward a new software platform to support its business processes. Managed by a team of experts from E.ON U.S., SAP and Accenture, the implementation of the software was successfully finalized in time and without any major disruption of regular business processes. By introducing SAP® software, E.ON U.S. replaced its legacy systems with a standardized software solution after having harmonized and partly redesigned some of its business processes. The solutions implemented include the SAP® ERP application, the SAP® Customer Relationship and Billing for Utilities package and the SAP NetWeaver® technology platform. The announcement was made at CS Week, a customer service-focused conference for utilities, being held in Washington, D.C., May 19-22, 2009.
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