QlikTech, a leading provider of business intelligence software, today announced that Falck Training, the world’s leading provider of rescue and safety courses for the oil and gas, maritime, fire training and services sector, operating more than 18 training centers across the world, has selected its QlikView software as their global Business Intelligence solution.
QlikView will be used in fourteen countries on five continents to manage the rapidly expanding operations in Europe, the U.S., South America, Asia, Africa and the Middle East. Falck Training will use QlikView as the front-end system for a consolidated view of global sales, finance, planning and CRM from numerous disparate systems such as salesforce.com, Navision, Hyperion, Wallchart and the company’s online booking system.
Falck Training was able to leverage existing data warehouse assets to provide data for rapid development of QlikView applications in a few days. With immediate visibility and efficient strategic planning, the company will now leverage QlikView’s full competitive advantage for its global roll-out on existing and new operations. Falck Training selected QlikView for its outperforming user experience, scalability, fast return on investment (ROI) and ease of use.
“QlikView delivers an intuitive tool for decision support and its user friendly interface works within all departments, countries and cultures,” said Jens Ulrik Knudsen, Business Controller & Project Manager at Falck Training.
The global roll-out will take place in 2011 and will start in Europe encompassing 9 global Key Performance Indicators (KPIs).
QlikView is used for:
- Training Revenue and Effectiveness – The QlikView application monitors training courses by type, location, attendee, company, etc. Cross-functional visibility of data from the technical support application pinpoints areas for training improvement and expansion.
- Sales Performance and Trends – QlikView sales applications track 3 different KPIs relating to sales and compares these between 30 training sites and thousands of courses per year.
- CRM – QlikView CRM applications can be drilled up and down on an individual level. Falck Training is planning to use QlikView to further develop the organization’s response times to increase customer satisfaction.
“With QlikView we have found a scalable solution that helps us become more competitive as we can scale the software to our needs in an ever-changing environment all over the world.” said Thomas Böhme, Operational Excellence Director at Falck Training.
About Falck Training
Falck Training is the world’s leading provider of rescue and safety courses for the oil and gas, maritime, fire training and services sector, operating more than 18 training centres all over the world. In addition to this Falck is the largest private ambulance operator in Europe, providing ambulance services to the general public in seven countries in close collaboration with the authorities. Falck also provides a range of services within health, safety, road assistance and other assistance to corporate customers and private households in several European countries. Falck’s mission for the past 102 years has been to prevent accidents and disease, provide assistance in situations of emergency, accidents or need, and help people move on with their lives after illness or an accident. Based on this mission, it is Falck’s vision to develop a major international business working broadly within assistance, healthcare, rehabilitation, emergency management, rescue, safety and fire services.
QlikTech’s powerful, accessible business intelligence solution enables organizations to make better and faster decisions. Its QlikView product delivers enterprise-class analytics and search with the simplicity and ease of use of office productivity software. The in-memory associative search technology it pioneered makes calculations in real-time enabling business professionals to gain insight through intuitive data exploration. Unlike traditional business intelligence products, QlikView can deliver value in days or weeks rather than months, years, or not at all. It can be deployed on premise, in the cloud, or on a laptop or mobile device—from a single user to large global enterprises. QlikTech is headquartered in Radnor, Pennsylvania, with offices around the world serving more than 16,000 customers in over 100 countries worldwide.