twentysix New York, a leading consulting firm specializing in custom technology solutions using the Microsoft stack, is pleased to announce the appointment of Gail Tieh Monaco to the position of Vice President, Services Delivery. Ms. Monaco will be responsible for project and relationship management, and for unifying customer service strategies and delivery across all customer accounts.
“twentysix New York is committed to the continuous improvement of its customer service.” said Jay Harris Rabin, twentysix New York’s chief executive officer. “Gail's reputation among our customers as an impeccable project and account manager makes her the ideal person for this role. As a manager that consistently exceeds our customers' expectations and creates tremendous trust, she understands what is required to lead a client engagement to great success. I look forward to Gail’s leadership and insights as she takes our service delivery framework to a new level of excellence.”
Adds Andrew Brust, chief of new technology, "Gail is, without a doubt, a fantastic on-the-ground project manager and account manager. But she has always had a sensitivity to twentysix New York’s strategic priorities and a knack for helping the company grow. We are thrilled to have someone with this rare combination of skills on the executive team."
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