According to Gartner, the business process outsourcing (BPO) market in India is estimated to grow 19 percent through 2013. The domestic India BPO services market grew by 7.3 percent year on year in 2009 primarily due to the global economic uncertainty which led to some price and volume pressures. Gartner estimates the Indian domestic BPO market will grow into a $1.2 billion market by 2011 and grow to $1.8 billion by 2013.
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