Redwood's Business Process Monitor enables business process owners to complete approval cycles and other key manual tasks in line with their process—or simply track how the process is progressing. It aligns and connects business and IT to enable agile business processes across your enterprise.
Time-critical processes like order-to-cash, meter-to-cash, procurement and many others demand deep and immediate collaboration between business and IT. But typically, IT runs automated processes and business users are only ‘customers’ for the resulting reports, data or updates. Business stakeholders have no visibility into process execution or status and IT has no visibility into broader business process responsibilities. This creates a waiting game on both sides—causing the whole process to stall until necessary approvals and other critical dependencies are met. Redwood’s Business Process Monitor enables that collaboration to happen in real time.
The monitor updates all users on current status, description, progress, start time, end time and duration for each task within a process—right on their desktop. Fully enabled to work with popular mobile technology, users can manage and monitor complex business processes—and effectively collaborate at every step—from anywhere they can use a mobile phone.
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