Information Builders, an independent leader in business intelligence (BI) solutions, today announced significant momentum in customer-driven accolades from leading research firms, technology publications, and business organizations. Information Builders' product quality and customer satisfaction have been highlighted across the industry with recent recognition from Ventana Research for both performance management and business intelligence, Butler Group for performance management, SD Times for integration, and in the BARC BI Survey 8.
“Companies that fair the best in economic downturns are those that focus on their strengths, and Information Builders strength has always been its customer relationships,” said Mark Smith, CEO and executive vice president of Ventana Research. “Our research indicates that from a customer perspective, Information Builders leads the way in product satisfaction and customer service – two highly valued criteria in our Value Index.”
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