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myDIALS Integrates Business Intelligence Application With Netsuite’s Cloud Computing Platform

Tuesday, September 22, 2009

myDIALS, a leading vendor of operational performance optimization solutions, today announced the integration of myDIALS 3.0 with the NetSuite cloud computing platform. myDIALS’ Software as a Service (SaaS)-based business intelligence dashboards enable operational users to consistently monitor, analyze and act on data from any operational or business data source  in order to optimize business processes.  Built using NetSuite’s SuiteCloud development platform, the combined solution helps companies gain maximum efficiency for their business processes supported in NetSuite’s CRM, Accounting/ERP and Ecommerce applications.

“By delivering timely, relevant information and analysis suitable for all employees, myDIALS helps users to improve performance of critical business processes,” says Wayne Morris, myDIALS CEO.  “For example, myDIALS lets users drill into Key Performance Drivers (KPDs), as well as the more typical Key Performance Indicators (KPIs), to determine the root cause of the problem.  With the combined myDIALS and NetSuite solution, customers can now reap the benefits of an integrated SaaS delivery model.”

With myDIALS’ highly visual, interactive dashboards and “every person analytics” tools, employees can constantly monitor performance, identify and characterize performance problems, make rapid decisions and take corrective action to fix issues. This includes a drilldown tree consistent with each user’s role to show where the user is in the analytics process, as well as intuitive display of metrics as bar charts and other graphics, rather than cumbersome spreadsheets of statistics.

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