Teradata Corporation , announced that the Zachodni WBK Bank, the third largest bank in Poland and part of the AIB group, has chosen the Teradata Data Warehouse Appliance as the platform on which to enhance its business intelligence capabilities. The new centralized data warehouse will support customer relationship management, risk management and sales support applications to create a faster, smarter, and more agile enterprise.
“The Teradata technology will enable us to consolidate the many expensive data marts dispersed across the bank,” said Patryk Nowakowski, director of Competence Center for Information Management, Zachodni WBK Bank. “After consolidation on the leading technology, we can build a dynamic enterprise intelligence platform that can grow with us, as our business grows. This will enable us to provide business intelligence to our decision makers, which will support the bank’s growth objectives and help maintain our customer focus.”
The Bank has built a complex business intelligence reporting system that offers a wide range of key performance indicators to support managers as they make decisions. The bank’s customer, product and service data is integrated in the data warehouse. The analysis of this data offers the institution a single, comprehensive view of the organization. For example, customer relationship management metrics will offer intelligence to customer service representatives, which signal possible customer attrition, product cross-selling, up-selling and renewal opportunities.
About Zachodni WBK Bank
The Zachodni WBK Bank has 512 branches in Poland. It provides high net worth individuals with comprehensive investment service from private banking offices in Warsaw, Poznan and Wroclaw. The Zachodni WBK Bank operates a network of 89 banking outlets under the brand of "Bank Zachodni WBK Partner" located in small towns and residential districts of big cities. Business customers are served through 15 business banking enters located across all key markets in Poland. Corporate customers are served through the corporate business centers in Warsaw, Poznan and Wroclaw.
Teradata Corporation is the world’s largest company solely focused on raising intelligence and achieving enterprise agility through its database software, enterprise data warehousing, data warehouse appliances, consulting, and enterprise analytics. Visit Teradata on the web at www.teradata.com.
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