The Queensland State Government this morning launched an ICT Action Plan containing dozens of measures designed to transform its extremely troubled ICT project and service delivery capabilities, as well as switching on its US-style ICT dashboard designed to give onlookers direct information about the state of its ICT projects.
In June, a comprehensive audit of the state’s ICT infrastructure and processes showed that ninety percent of the Queensland Government’s ICT systems were outdated and would require replacement within five years at a total cost of $7.4 billion, as the state continues to grapple with the catastrophic outcome of years of “chronic underfunding” into its dilapidated ICT infrastructure. In addition, it has suffered a number of high-profile ICT project disasters, including the Queensland Health payroll systems debacle, which blew out in cost to $1.2 billion.
In a statement, Queensland ICT Minister Ian Walker said the plan — available online here in PDF format — contained almost 80 measures designed to transform ICT delivery in Queensland. The MP said the ICT Action Plan addressed key findings from the Queensland Health Payroll System Commission of Inquiry, the ICT Audit 2012 and the Queensland Commission of Audit.
“It drills down to the particulars, and clearly defines initiatives and their issues, and the actions needed to resolve those issues – giving clear timelines and identifying owners for each action,” Walker said. “We’re also supporting small to medium enterprises (SME) by providing that at least one suitable SME will automatically be shortlisted in the evaluation of ICT offers. The plan shows we are committed to using ICT to drive productivity in the government, deliver improved government services and provide opportunities for the local industry,.”
Chamber of Commerce & Industry Queensland (CCIQ) lead for Technology Maree Adshead welcomed the action plan, in Walker’s statement. “For the first time business has skin in the game. We must now move past our own individual preconceived ideas and galvanise as an industry around this plan, which is key for a prosperous ICT industry in Queensland,” Adshead said.
Walker said he had taken decisive steps to reform the way the Newman Government not only invested in, but also managed, ICT. “In an Australian first, all significant ICT projects will be highly visible through a public-facing ICT Dashboard,” Walker said. The ICT dashboard concept was popularised in the US Government under then-whole of government chief information officer Vivek Kundra, in the first term of the Obama administration.
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