Rendo, energy grid operator in the Netherlands, has selected the Cordys Business Operations Platform to manage and improve core business processes. The adoption of Business Process Management by Rendo is a key factor in implementing a truly customer-centric strategy and achieving operational excellence with lean processes.
Continuous process improvement is one of the key objectives in today’s energy market. Liberalization, expansion of regulatory frameworks, increasing customer demands, expanding meter data exchange, climate change and the economic downturn impose huge operational and financial challenges on operators in the energy sector.
Marcel Altepost, Manager of Customer Care at Rendo: “The energy and water sectors are at an important inflection point. Implementing a range of new solutions and business models and integrating these with existing operations, processes, workflows and systems is complicated and risky. The Cordys Business Operations Platform has proven to be the best choice for implementing lean and agile BPM solutions and has helped us to become one of the best performing grid operators of gas and electricity in the Netherlands.”
Article sourced from www.businesswire.com, click here to read full story.
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