Every aspect of the customer experience affects satisfaction in the hotly competitive mobile voice and data services market. For addressing this growing need, SAS for Mobile Interaction was named Communications Solutions Product of the Year by TMC. SAS is the leader in business analytics software and services.
“As competition and convergence increase, networks reduce costs and optimize revenues by offering new products and services to current customers,” said Jeff Levitan, General Manager, SAS Customer Intelligence. “SAS for Mobile Interaction’s e-mail and text messaging make it easy to leverage cost-effective, one-to-one channels.”
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