MDA, a global process analytic software and solutions provider, today announced that Ziggo, one of the largest media service providers in the Netherlands, has selected its Lavastorm Analytic Engine to ensure the accuracy of their billing and usage calculation operations. Using MDA’s Revenue Assurance Solution, Ziggo - which provides TV, internet and telephone services to nearly 3.1 million customers - is maximizing their revenue performance throughout the Company’s demanding and complex operations environment.
“MDA’s software is enabling us to create detailed insight in the capturing and processing of our revenue generating activities in both a structured and highly automated manner. Because of this we are now continuously able to identify and assess different areas where revenue is at risk, and take corrective actions where appropriate,” said Mark Bergsma, Manager Revenue Assurance at Ziggo. “The easy to use Lavastorm Platform has made the transition process seamless.”
Ziggo was established on February 1, 2007 following a merger between @Home, Casema and Multikabel. Since May 16, 2008, these three companies have operated under the new name of Ziggo. The result was a more diverse company with multiple and expanding revenue streams. As a result of Ziggo’s growth in both industry and capacity, they recognized the need for a market facing solutions package. Using MDA, Ziggo was able to maximize revenue performance in their demanding and highly complex environment.
"MDA continues to excel in the media space and we’re pleased to play a part in the growing success of an industry leader such as Ziggo. Using our analytic engine, we’re able to equip them with the analytic and control capabilities to better manage the revenue stream complexity which risks financial, operational, and customer performance," said Drew Rockwell, CEO of MDA. “As their business continues to change and grow, MDA will continue to provide the technology and service that is essential to maximize operations. The combination of our technology and the resourcefulness of their teams mean that they can put controls in place that maximize revenue today, and de-risk Ziggo’s future performance and growth.”
MDA is a global process analytic company that enables our customers to maximize cash from and optimize business operations; notably the complex and critical order-to-cash process. Through our Lavastorm Analytic Platform and associated Adaptive Modeling capability, we deliver powerful solutions, such as revenue assurance, fraud management, customer experience analytics, service delivery analytics, trade & settlement analytics, migration assurance, compliance and risk analytic, and dealer commission analytics. We deliver these solutions in the communications, media, energy, and utility markets, helping our customers optimize current operations and de-risk the transition to new products and new business models. For more information, visit www.mda-data.com, call +1 617 345 5422 ext. 244, or follow MDA on Twitter at http://twitter.com/MDAData.